Privacy policy


The main objective of handling your data is fulfilling your orders placed with our company: Chocolate Company Retail eg, Wiebachstraat 27 6466NG Kerkrade.

With each visit to a web site from our platform, our Web server automatically recognizes only your IP address and not your e-mail address.

When visiting a website from our platform, we save
- Your domain name but not your e-mail address when you visit our website
- Your e-mail address when you post messages / questions on this website
- Your e-mail address if you communicate this to us
- All the information that you provide voluntarily (eg research information and / or site registration)

The information is only used internally by Chocolate Company Culinair bv and Chocolate Company Retail bv and is not passed on to other organizations for commercial purposes.
On this site we use cookies (a cookie is a small file that is sent by an Internet server that installs itself on the hard drive of your computer. This file keeps track of the Internet site and contains some information on this visit)
- To record your preferences
- To record information on what you add to your shopping list


We have no partnerships or special relationships with third parties on the Internet.

If we transfer or receive your information on our website, we always use encryption technologies that are recognized as standard within the IT sector.

If we receive or transfer sensitive information such as financial or health information, we use a secure server. You will be informed via a screen that is shown on our website (popup).

We have appropriate security measures to prevent loss, misuse or altertion of information that we receive on our site.

How to contact us regarding our privacy policy?
If you wish to comment on our privacy policy, please contact us
- By email: shopservice@chcocompany.com
- By mail: Wiebachstraat 27 6466NG Kerkrade

Communication by e-mail
If you wish to receive no emails from us in the future, please contact us at the above address.

About communication by letter
If you give us your postal address via the web, you will only receive the information you have requested, to the address you have given us.

Communication by telephone
If you give us your telephone number via the web, we will only call you if necessary to inform you about the orders you have placed online.

Our company may use consumer information for new purposes not yet included in our privacy policy. In that case, we will contact you before we use the data for these new purposes, we will keep you informed of the changes in our regulations for the protection of personal data and to give you the opportunity to refuse your participation .

Upon request we provide visitors to our site access to all information that we keep about them. If you wish to access this information, please contact us at the address listed above.

Upon request we offer visitors to our site the opportunity to correct information that we keep about them, If you wish to correct your personal information, please contact us at the address listed above.

Upon request we offer visitors to our site the opportunity to remove their data when we no longer need the data for the execution of the agreement.  If you wish to remove your personal information, please contact us at the address listed above.

If you find that our site is not in accordance with our privacy policy, please contact our company at the above address.

Please accept cookies to help us improve this website Is this OK? Yes No More on cookies »